YCQM: September 24, 2017

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BURLINGTON, Vt. (WCAX) CAPTIONING PROVIDED BY
CAPTION ASSOCIATES, LLC
www.captionassociates.com
>> Announcer: FROM WCAX, THIS IS
"YOU CAN QUOTE ME."
>> Darren: GOOD MORNING,
EVERYONE.
I'M DARREN PERRON.
RIGHT NOW ON "YOU CAN QUOTE ME,"
BEAUTY TREATMENT RIP-OFF?
A MEDICAL SPA SUDDENLY SHUTS
DOWN.
WHAT WE LEARNED ABOUT WHY AND
HOW CUSTOMERS ARE LEFT OUT OF
CASH.
>>> ALSO, A NEW WARNING ABOUT A
PHONY IRS CALL.
>>> PLUS, ONE-ON-ONE WITH BERNIE
SANDERS, A SITDOWN INTERVIEW
WITH THE SENATOR ABOUT HIS
MEDICARE FOR ALL PLAN.
AND THAT'S WHERE WE START THIS
MORNING.
SENATOR SANDERS PROPOSED HIS
HEALTHCARE BILL THAT HE SAYS
WILL PROVIDE UNIVERSAL
HEALTHCARE, BUT SOME SAY
INSTEAD, IT COULD HELP
REPUBLICANS ROLL BACK OBAMACARE.
KYLE MIDURA REPORTS FROM
WASHINGTON.
>> Reporter: VERMONT SENATOR
BERNIE SANDERS WANTS TO COVER
EVERY AMERICAN MAN, WOMAN AND
CHILD THROUGH MEDICARE.
THAT'S AN IDEA NO LONGER LIMITED
TO JUST THE FRINGE OF THE
POLITICAL LEFT SINCE SANDERS'
RUN FOR PRESIDENT POP HOWEVER,
BACK IN HIS SENATE OFFICE,
SANDERS CONCEDES IT'S NOT A
POLITICAL REALITY WITH
REPUBLICANS IN CONTROL OF THE
HOUSE, SENATE, AND WHITE HOUSE.
>> Sen. Sanders: MEDICARE FOR
ALL, I UNDERSTAND THAT, BUT YOU
GOT TO START THE BALL ROLLING
SOME PLACE AND NOW IS THE
SOMETIME TO DO THAT.
>> Reporter: SANDERS, BACKED BY
16 DEMOCRATIC SENATORS, WANTS TO
EXPAND THE GOVERNMENT INSURANCE
PROGRAM FOR SENIOR CITIZENS TO
ALL AMERICANS.
TAX BILLS WOULD RISE, BUT HE
SAYS SUBSTANTIALLY LOWER OUT OF
POCKET INSURANCE COSTS FOR
BUSINESSES AND INDIVIDUALS WILL
MORE THAN MAKE UP THE
DIFFERENCE.
HE SAYS WHERE THE PLAN IS
INCOMPLETE, HIS PEERS IN THE
PUBLIC SHOULD DEVELOP THE
SOLUTION.
>> Sen. Sanders: I DON'T HAVE
ALL THE ANSWERS AND NOBODY HAS
ALL OF THE ANSWERS.
>> Reporter: HERE'S WHAT WE DO
KNOW.
SANDERS PROPOSES PHASING
EVERYONE INTO MEDICAID OVER FOUR
YEARS.
HE WANTS THE PROGRAM TO COVER
EVEN MORE, LIKE DENTAL AND
VISION.
PATIENTS WOULD PAY NOTHING AT
THE DOCTOR'S OFFICE, JUST TAXES.
LIKELY A NEW INCOME TAX FOR
EVERYONE.
PAYROLL TAXES FOR MOST
BUSINESSES, AND HEFTY INCREASES
FOR MILLIONAIRES.
THE PLAN BANKS ON HALF
A TRILLION DOLLARS IN SAVINGS
FROM ADMINISTRATIVE EFFICIENCY
AND HARD-LINE NEGOTIATIONS WITH
DRUG COMPANIES.
SANDERS WOULDN'T HAZARD A GUESS
AT THE PRICE TAG.
NEITHER WOULD EXPERTS, LIKE
HENRY AARON OF THE LEFT-LEANING
BROOKINGS INSTITUTION.
>> BUT THERE'S ONE WORD THAT
WILL DESCRIBE IT: MORE.
A WHOLE LOT MORE.
>> Reporter: AARON SUPPORTS
SANDERS' DESIRE TO HAVE EVERY
AMERICAN SHURKD BUT SAYS THE
PROPOSAL IS TOO REVOLUTIONARY,
ATTEMPTING TO DO TOO MUCH TOO
QUICKLY.
THAT, HE SAYS, COULD SCAR THE
ECONOMY AND BE DIFFICULT TO
MAINTAIN OBAMA ERA REFORMS.
>> I THINK THE MEANS HE IS
PROPOSING FOR US TO GET THERE IS
ILL-ADVISED AND ADVERSE TO THE
LIBERAL AGENDA.
>> Reporter: AARON SAYS
PRESCRIPTION DRUG REFORM IS THE
MOST PRACTICAL AND DOABLE OF
SANDERS' PROPOSALS, BUT EXPERTS
ON THE RIGHT SAY THAT'S MORE
COMPLICATED THAN IT SOUNDS.
>> NEGOTIATING PRICES MEANS THAT
YOU HAVE TO BE ABLE TO SAY NO,
WE'RE NOT GOING TO PAY FOR THAT.
AND ON DRUGS, THAT'S A VERY
DIFFICULT THING TO DO.
>> Reporter: POLITICALLY
REALISTIC OR NOT, SANDERS WON'T
BE WALKING AWAY FROM HIS BIG
IDEA ANYTIME SOON.
ESPECIALLY NOW THAT THE REST OF
WASHINGTON IS PAYING ATTENTION.
KYLE MIDURA, CHANNEL 3 NEWS,
WASHINGTON.
>> Darren: MORE WITH SENATOR
BERNIE SANDERS COMING UP NEXT,
AND LATER, THIS IS WHAT HAPPENED
WHEN CHANNEL 3 NEWS STARTED
ASKING QUESTIONS ABOUT THE
SUDDEN CLOSURE OF A MEDICAL SPA.
CUSTOMERS WHO ALREADY PAID LEFT
IN THE LURCH OR ARE THEY?
WE TALK TO AN EXPERT.
>> Darren: BERNIE SANDERS' PUSH
TO GET MEDICARE FOR ALL IS
WINNING SUPPORT FROM LIBERAL
DEMOCRATS, BUT MOST REPUBLICANS
AND THE PRESIDENT AREN'T HAVING
IT.
HERE'S MORE OF KYLE'S
CONVERSATION WITH THE SENATOR.
>> Kyle: SENATOR, YOU ARGUE
GETTING EVERY AMERICAN ON TO
MEDICARE WILL BE CHEAPER FOR
AMERICANS, TAXPAYERS, AND
BUSINESSES.
EXPLAIN WHAT LEADS YOU TO THAT
CONCLUSION.
>> Sen. Sanders: THANK YOU.
WE START OFF WITH THE TRUTH THAT
RIGHT NOW IN OUR COUNTRY, WE ARE
SPENDING TWICE AS MUCH PER
CAPITA ON HEALTHCARE AS ANY
OTHER NATION.
YOU AND I LIVE 50 MILES AWAY
FROM THE CANADIAN BORDER.
THEY'RE SPENDING LESS THAN
$5,000 PER PERSON PER YEAR TO
PROVIDE HEALTHCARE TO EVERY MAN,
WOMAN AND CHILD IN THAT COUNTRY.
WE'RE SPENDING ALMOST $10,000
PER PERSON, AND YET WE HAVE
28 MILLION UNINSURED AND EVEN
MORE UNDERINSURED.
SO THE POINT IS, CANADIANS DO
WELL WITH THEIR HEALTHCARE
SYSTEM.
WHY ARE WE SPENDING TWICE AS
MUCH AS THEY DO PER PERSON?
THE ANSWER IS THERE'S ENORMOUS
WASTE IN OUR SYSTEM.
WE HAVE HUNDREDS OF SEPARATE
PLANS ALL OVER THIS COUNTRY.
YOU HAVE A $10,000 DEDUCTIBLE,
HE HAS A $5,000, YOU HAVE A
COPAYMENT.
IT'S ALL VERY, VERY COMPLICATED
AND IT COSTS HUNDREDS OF
BILLIONS OF DOLLARS TO
ADMINISTER THAT SYSTEM.
HAVING ONE PAYOR, MEDICARE,
PROVIDE COMPREHENSIVE HEALTH
INSURANCE TO YOU AND TO HIM AND
TO OUR FAMILIES WILL SAVE MANY,
MANY HUNDREDS OF BILLIONS OF
DOLLARS.
THAT'S NUMBER ONE.
NUMBER TWO, WE PAY BY FAR THE
HIGHEST PRICES IN THE WORLD FOR
PRESCRIPTION DRUGS, MUCH HIGHER
THAN OUR CANADIANS NEIGHBORS,
EVEN HIGHER THAN MANY PEOPLE IN
EUROPE.
IF WE HAVE NEGOTIATIONS WITH THE
PHARMACEUTICAL INDUSTRY AND
SUBSTANTIALLY LOWER THE DRUG
PRICES TO WHAT OTHER COUNTRIES
ARE PAYING, WE CAN SAVE OVER
100 BILLION MORE.
THAT'S SOMEWHERE AROUND
$600 BILLION JUST IN SAVINGS
RIGHT NOW.
WE DO THAT, WE'LL HAVE THE MONEY
TO PROVIDE HEALTHCARE TO ALL
PEOPLE.
>> Kyle: IT'S CLEAR THERE'S
SUPPORT GROWING AMONG DEMOCRATS
ON THIS, BUT IF YOU CAN'T SQUINT
A HEALTHY PROPORTION OR EVEN ALL
OF THEM TO GET ON BOARD, HOW YOU
CONVINCE ALL OF THE FACTIONS ON
THE RIGHT SIDE OF THE AISLE AND
GET SOMETHING DONE ON THIS?
>> Sen. Sanders: THAT'S A GOOD
QUESTION AND THE ANSWER THAT IS
TWO OR THREE YEARS AGO WHEN I
INTRODUCED THIS BILL, I HAD ZERO
COSPONSORS.
YESTERDAY, WE HAD 16 COSPONSORS.
THAT'S A LOT OF PROGRESS.
IF YOU LOOK AT THE POLLING
THAT'S TAKING PLACE ALL OVER
THIS COUNTRY, YOU FIND MORE AND
MORE PEOPLE UNDERSTAND THAT IT
IS THE RESPONSIBILITY OF THE
FEDERAL GOVERNMENT TO GUARANTEE
HEALTHCARE TO ALL OF OUR --
BECAUSE A GOOD MAJORITY OF THE
AMERICAN PEOPLE NOW BELIEVE
THAT, SO I'M NOT GOING TO DENY
TO YOU THAT WE HAVE A LOT OF
WORK TO DO AND WE'RE DOING IT.
I DON'T EXPECT THIS BATTLE TO BE
WON JUST HERE ON CAPITOL HILL.
IT'S GOING TO BE ONE IN
COMMUNITIES ALL OVER THIS
COUNTRY AND YOU'RE GOING TO SEE
HUNDREDS OF THOUSANDS OF PEOPLE
KNOCKING ON DOORS, TALKING TO
MEMBERS OF CONGRESS, TALKING TO
SENATORS, EDUCATING, ORGANIZING
AROUND THIS ISSUE AND ULTIMATELY
I BELIEVE THAT WHAT THE AMERICAN
PEOPLE UNDERSTAND IS THAT
HEALTHCARE SHOULD BE A RIGHT OF
ALL PEOPLE, WHETHER YOU'RE RICH
OR WHETHER YOU'RE POOR, AND NOT
JUST THE PRIVILEGED.
>> Kyle: I WANT TO GET BEYOND
POLITICS INTO FUNDING, BUT ONE
MORE IF YOU'LL ALLOW ME, AND
THAT IS SOME IN THE DEMOCRATIC
PARTY, ESPECIALLY THOSE IN
BATTLEGROUND STATES, SAY LOOK,
YOU'RE PUTTING US IN A STICKY
POSITION COME ELECTIONS IN 2018
AND YOU'RE PROVIDING AMMUNITION
TO THE REPUBLICAN PARTY.
WHAT DO YOU SAY TO THEM WHO SAY
WHY DON'T YOU FOCUS INSTEAD ON A
PUBLIC OPTION OR A STABILIZING
OBAMACARE?
>> Sen. Sanders: IT'S NOT
EITHER/OR.
I SAID YESTERDAY AND I SAID TIME
AND TIME AGAIN, WE'RE NOT GOING
TO PASS MEDICARE FOR ALL WHEN
YOU HAVE SOMEBODY LIKE DONALD
TRUMP AS PRESIDENT OR PAUL RYAN
RUNNING THE HOUSE OR MITCH
McCONNELL RUNNING THE SENATE,
NOT GOING TO HAPPEN.
THESE REPUBLICANS, THEIR
SO-CALLED HEALTHCARE REFORM
THROWS TENS OF THOUSANDS OF
PEOPLE OFF HEALTH INSURANCE.
SURELY THEY'RE NOT GOING TO
SUPPORT MEDICARE.
YOU GOT TO START THE BALL
ROLLING SOMEPLACE.
TO ANSWER YOUR QUESTION, I'M NOT
OPPOSED, I WORKED VERY HARD FOR
SHORT-TERM SOLUTIONS TO MAKE
SURE THAT THE AFFORDABLE CARE
ACT IS BETTER.
FOR EXAMPLE, RIGHT NOW, LET'S
WORK TO LOWER THE COST OF
PRESCRIPTION DRUGS.
WE CAN DO THAT, MAYBE WE CAN DO
THAT IN A BIPARTISAN WAY.
LET'S WORK ON THE CONCEPT OF A
PUBLIC OPTION, I DON'T HAVE A
PROBLEM WITH THAT, BUT
ULTIMATELY WHERE WE'VE GOT TO GO
IN MY VIEW IF WE'RE GOING TO
HAVE A RATIONAL HEALTHCARE
SYSTEM THAT IS COST EFFECTIVE,
THAT THE UNIVERSAL, IS MEDICARE
FOR ALL.
>> Kyle: WHY LAY OUT A MENU OF
FUNDING OPTIONS AS OPPOSED TO
ONE IN PARTICULAR?
>> Sen. Sanders: BECAUSE THIS IS
A COMPLICATED AND BIG, BIG
PROJECT.
WE'RE TALKING ABOUT ONE-SIXTH OF
THE AMERICAN ECONOMY.
YOU KNOW WHAT?
I DON'T HAVE ALL THE ANSWERS AND
NOBODY HAS ALL OF THE ANSWERS,
SO WHAT WE HAVE SAID IS, NUMBER
ONE -- AND THIS IS IMPORTANT
BECAUSE THE MEDIA SOMETIMES
DOESN'T GET IT, OKAY?
WE ARE ELIMINATING PRIVATE
INSURANCE, ALL RIGHT?
SO YOUR EMPLOYER WHO RIGHT NOW
HAS TO PROVIDE YOU, I PRESUME,
PRIVATE INSURANCE, THEY'RE NOT
GOING TO HAVE TO DO THAT
ANYMORE.
THE PREMIUMS THAT YOU PAY AS A
WORKER, WHICH FOR A WORKER WHO
MAKES 50,000 A YEAR, IT COMES TO
ABOUT $5,000, THAT'S GONE AS
WELL.
SO THE EMPLOYER NOW PAYS $13,000
FOR THAT WORKER AND THE WORKER
PAYS $5,000.
$18,000, ALL GONE.
AND NOW WHAT WE'RE GOING TO DO
IS, SAY, YEAH, GOOD NEWS FOR
YOU, YOU DON'T HAVE TO PAY ANY
MORE PREMIUMS, BUT YOU HAVE TO
PAY MORE IN TAXES, BUT THE
AMOUNT YOU PAY IN TAXES WILL BE
LESS THAN WHAT YOU'RE PAYING IN
FORUMS.
YOUR EMPLOYER WILL ALSO BE
BETTER OFF BECAUSE WE'RE
BRINGING ABOUT MASSIVE COST
SAVINGS IN A VERY INEFFICIENT
SYSTEM.
>> Kyle: OF THE LEVERAGE THAT
YOU LAID OUT THERE, DO YOU HAVE
ONE THAT YOU WOULD SUGGEST IS
THE BEST IDEA TO CALL?
>> Sen. Sanders: GETTING BACK TO
THIS HYPOTHETICAL EMPLOYER WHO
HAS A WORKER WHO MAKES 50,000 A
YEAR, THAT EMPLOYER IS NOW
PAYING $13,000 A YEAR IN
PREMIUMS FOR THAT WORKER.
IF WE ELIMINATE THAT AND WE SAY
TO THAT EMPLOYER, YOU'RE GOING
TO HAVE TO PAY A 7.5% PAYROLL
TAX, THAT EMPLOYER WILL SAVE
SUBSTANTIAL SUMS OF MONEY.
AND IF WE SAY TO THAT WORKER,
MAYBE YOU'RE GOING TO HAVE TO
PAY A 4% INCOME TAX, THAT WORKER
WILL SAVE SUBSTANTIAL SUMS OF
MONEY.
THOSE ARE SOME OF THE IDEAS THAT
ARE OUT THERE.
WE HAVE MASSIVE INCOME AND
WEALTH INEQUALITY IN AMERICA.
WE HAVE WEALTHY PEOPLE AND LARGE
CORPORATIONS NOT PAYING THEIR
FAIR SHARE OF TAXES, AND THAT'S
ANOTHER AREA, BUT WHAT WE SAY
WE'RE GOING TO THE AMERICAN
PEOPLE AND ASK THEM, WHAT DO YOU
THINK IS THE FAIREST WAY TO FUND
THIS?
THAT'S WHAT WE'RE GOING TO DO.
>> Kyle: THE OPTIONS YOU LISTED
IN THE APPENDIX, IF YOU WILL,
RAISED SEVERAL DIFFERENT FINAL
NUMBERS OVER A TEN-YEAR PERIOD.
DO YOU HAVE A PRICE TAG IN MIND
AND ARE YOU WILLING TO BEND AT
ALL ON WHAT BENEFITS ARE OFFERED
IF, IN SOME POLITICAL MIRACLE,
FORCES LINE UP BEHIND YOU AND
THERE'S A WILL TO GET SOMETHING
DONE?
>> Sen. Sanders: LET'S BE HONEST
ABOUT THIS AND TO UNDERSTAND
THAT THE NUMBERS HERE ARE SO BIG
AND NOBODY HAS ANY -- ANYONE WHO
TELLS YOU THEY KNOW EXACTLY WHAT
SOMETHING -- FOR EXAMPLE, THIS
IS WHAT WE DO KNOW.
RIGHT NOW WE'RE SPENDING ABOUT
$3.2 TRILLION A YEAR ON
HEALTHCARE.
THERE ARE VERY SERIOUS ESTIMATE
MANY, AND WHO KNOWS WHETHER
THEY'RE RIGHT OR NOT, THAT IN
THE NEXT DECADE, WE'RE GOING TO
BE SPENDING $49 TRILLION, THE
NEXT DECADE.
4.9 TRILLION, A SIGNIFICANT
INCREASE IN HEALTHCARE COSTS.
SO WHAT WE HAVE GOT TO DO IS BE
HONEST AND SAY NOBODY IN THE
WORLD HAS AN ANSWER TO ALL OF
THE QUESTIONS, BUT THESE ARE THE
PRINCIPLES THAT WE START WITH.
SHOULD HEALTHCARE BE A RIGHT FOR
ALL PEOPLE?
YES.
IS MEDICARE A GOOD PROGRAM THAT
SHOULD BE EXPANDED?
IN MY VIEW, YES.
NOT ONLY BECAUSE IT WORKS WELL
FOR THE ELDERLY, YOU KNOW WHAT
THE ADMINISTRATIVE COSTS ARE IN
MEDICARE?
ABOUT 2%.
DO YOU KNOW WHAT THE
ADMINISTRATIVE COSTS FOR PRIVATE
INSURANCE ARE?
BETWEEN 12 AND 18%.
SO YOU HAVE A PROGRAM THAT CAN
BE ADMINISTERED FOR 2% RATHER
THAN 12%, YOU SAVE MILLIONS OF
DOLLARS.
>> Kyle: HOW DO YOU CONVINCE
PEOPLE THAT THINK HEALTHCARE
SHOULD NOT BE THE ROLE OF
GOVERNMENT AND THEY'RE SCARED OF
BIG BAD GOVERNMENT?
>> Sen. Sanders: LOOK AT HOW THE
AMERICAN PEOPLE THINK.
DO YOU THINK PEOPLE THINK THAT
WAY?
>> Kyle: I THINK THERE ARE
POCKETS OF PEOPLE WHO DO.
>> Sen. Sanders: GALLUP DOES A
POLL EVERY YEAR AND THEY SAY
TELL ME ABOUT YOUR INSURANCE AND
I MAY BE WRONG ON THIS, I'M NOT
WRONG -- YOU KNOW WHAT THE TWO
MOST POPULAR HEALTH INSURANCE
PROGRAMS IN AMERICA ARE?
MEDICARE, GOVERNMENT SINGLE
PAYOR, AND THE VETERANS
ADMINISTRATION.
VETERANS VERY MUCH ENJOY THE
V.A.
YOU KNOW WHAT'S WAY DOWN ON THE
LIST?
THAT WONDERFUL PRIVATE INSURANCE
COMPANY.
EVERYBODY IN AMERICA JUST LOVES
THEIR OWN PRIVATE INSURANCE
COMPANY.
SO THIS IS A MYTHOLOGY THAT THE
BIG MONEY INTERESTS POUR OUT.
THE TRUTH IS PEOPLE DO
APPRECIATE MEDICARE AND WE DO
SEE -- WE HAVE SEEN IN RECENT
MONTHS THE RESPONSE OF THE
AMERICAN PEOPLE TO THE
REPUBLICAN EFFORTS TO CUT
MEDICAID AND THROW PEOPLE OFF
THEIR HEALTH INSURANCE.
>> Kyle: FINALLY, I WANT TO
CLOSE WITH THIS.
SENATOR ALEXANDER HAS BEEN
WORKING ON STABILIZING THE
AFFORDABLE CARE ACT.
THE THREE BIG THEMES HE
HIGHLIGHTED TODAY IN A RELEASE
WERE CONTINUE FUNDING, EXPAND
THE USE OF COPPER PLANS BELOW
BRONZE, I DON'T BELIEVE VERMONT
EVEN HAS THOSE, AND MORE
FLEXIBILITY THROUGH 1332
WAIVERS.
CAN YOU GET ON BOARD WITH ANY OF
THOSE?
>> Sen. Sanders: I THINK WE CAN.
IT'S NOT MY PREFERRED OPTION,
BUT YOU HAVE PARTS OF THE
COUNTRY NOW WHERE, YOU KNOW,
THERE ARE VERY FEW INSURANCE
COMPANIES OFFERING ANYTHING, SO
I THINK I CAN LIVE WITH THAT.
BUT, YOU KNOW, THIS IS THE
ABSURDITY WE HAVE.
FIGHTING FOR A COPPER PLAN.
REPUBLICANS ARE BRINGING UP WHAT
WE CALL JUNK PLANS.
CONGRATULATIONS, YOU HAVE HEALTH
INSURANCE, BUT BOY, DON'T GET
SICK BECAUSE IT'S GOING TO BE
USELESS, YOU KNOW.
SO, YOU KNOW, THAT IS ALL THE
REASON WHY, FINALLY WE'RE GOING
TO HAVE TO CONCLUDE -- AND
AGAIN, THIS IS NOT A RADICAL
IDEA.
WE LIVE 50 MILES AWAY FROM
CANADA!
I JUST HAD A CANADIAN DOCTOR
HERE THIS MORNING, OKAY?
AND SHE'S THE MOTHER OF A KID.
YOU KNOW HOW MUCH MONEY IT COST
HER TO HAVE THAT BABY?
ZERO.
TALKED TO HER ASSISTANT THE
OTHER DAY WHOSE FATHER HAD
SERIOUS CANCER ISSUES.
YOU KNOW HOW MUCH IT COST HIM TO
GET TREATED IN A HOSPITAL?
ZERO.
AND THEY'RE DOING AT HALF PER
CAPITAL WHAT WE SPEND.
MAYBE IT'S TIME WE BEGIN TO MOVE
IN A DIFFERENT DIRECTION.
>> Kyle: SENATOR, AS ALWAYS, I
APPRECIATE YOUR TIME.
>> Darren: AND YOU CAN EXPECT TO
SEE A LOT MORE FROM KYLE MIDURA
IN WASHINGTON.
WE ARE EXCITED TO LET YOU KNOW
THAT HE WILL BE REPORTING
FULL-TIME FROM OUR NEW
WASHINGTON, D.C., BUREAU.
HE'LL BE LOOKING AT ISSUES
IMPORTANT TO ALL OF US WITH
DECISION MAKERS FROM OUR REGION.
>>> TIME NOW TO CHECK WITH SCOTT
TO SEE WHAT'S COMING UP ON THE
CHANNEL 3 WEEKEND NEWS IN ABOUT
15 MINUTES.
>> Scott: GOOD MORNING, DARREN.
IT'S BEEN QUITE A CONTROVERSY IN
RUTLAND.
IT COST THE MAYOR RE-ELECTION.
100 NEW REFUGEES COULD BE
HEADING TO RUTLAND.
WE'LL TELL YOU WHY.
AND DAVID TRADES IN THE
HORSEPOWER FOR MULE POWER.
WE SEE THE UNIQUE WAY VERMONT
COMPOST DELIVERS ITS EGGS EVERY
WEEK IN MONTPELIER.
AND NICK AND IKE ARE IN THE
KITCHEN FOR THE FINAL TIME AND
WHAT A WAY TO MOVE OUT.
BUTTER PECAN COOKIES.
OF COURSE, NICK IS MOVING FROM
CHANNEL 3.
HE'LL TELL YOU WHAT HE'S GOING
TO BE DOING NEXT AND THAT'S
COMING UP.
>> Darren: SAVE SOME OF THOSE
DESSERTS FOR ME.
WE'LL SEE YOU IN A BIT.
>>> UP NEXT, WHAT CAN YOU DO IF
YOU PAID FOR SERVICES YOU DIDN'T
GET.
AND WATCH OUT, SCAMMERS WANT
YOUR MONEY.
DON'T GET FOOLED, WE'VE GOT SOME
TIPS.
STAY WITH US.
>> Darren: EACH WEEK VERMONTERS
GET CALLS FROM SCAMMERS
PRETENDING TO BE THE IRS TO
STEAL YOUR INFORMATION OR MONEY.
KATHLEEN REPORTS ON HOW TO
PROTECT YOURSELF AND WHAT THOSE
CALLS SOUND LIKE.
>> Cat:
>> THIS IS TO NOTIFY YOU THAT
IRS HAS ISSUED AN ARREST WARRANT
AGAINST YOU.
RIGHT NOW YOU AND YOUR PHYSICAL
PROPERTY --
>> I HAD A SECOND OF PANIC WHEN
I FIRST GOT THIS.
>> Reporter: STEPHANIE RECENTLY
GOT A PHONE CALL FROM A ROBOTIC
VOICE CLAIMING TO BE THE IRS,
THREATENING HER WITH ARREST.
>> BEFORE WE PROCEED FURTHER IN
ANY LEGAL MATTER --
>> Reporter: THE BURLINGTON MOM
SAYS SHE WAS IMMEDIATELY
SUSPICIOUS AND WENT TO THE IRS
WEBSITE TO CHECK.
>> AND THE FIRST THING THAT
COMES UP IS INFORMATION ABOUT
THE SCAM.
>> Reporter: IF THIS SOUNDS
FAMILIAR --
>> RIGHT NOW YOU AND YOUR
PHYSICAL PROPERTY ARE BEING
MONITORED --
>> Reporter: THAT'S BECAUSE A
LOT OF YOU TOLD US YOU GET CALLS
LIKE THIS TOO.
SOMEONE CLAIMING TO BE FROM THE
IRS AND TELLING YOU THAT YOU
HAVE TO CALL THEM BACK OR YOU'LL
BE ARRESTED AND YOUR PROPERTY
SEIZED.
THAT'S A LIE.
>> WHEN YOU CALL THEM BACK AT
THE NUMBER PROVIDED, THEY
PRETEND TO BE THE IRS AND WILL
OFTEN TRY TO CONVINCE YOU TO
MAKE SOME TYPE OF IMMEDIATE
PAYMENT, OFTENTIMES THROUGH
WIRING MONEY OR PURCHASING
PREPAID GIFT CARDS.
THEY'LL ALSO SOMETIMES ASK FOR
YOUR SOCIAL SECURITY NUMBER.
>> Reporter: THE CONSUMER
ASSISTANCE PROGRAM SAYS YOU
SHOULD NOT CALL THEM BACK, BUT
WE WANTED TO KNOW WHAT WOULD
HAPPEN IF WE DO AND WHO WE WOULD
GET ON THE OTHER END OF THE
LINE.
THAT NUMBER WAS DISCONTINUED,
WHICH THE CONSUMER ASSISTANCE
PROGRAM SAYS IS COMMON BECAUSE
SCAMMERS SWITCH NUMBERS
CONSTANTLY.
THEY SAY YOU SHOULD BE
IMMEDIATELY SUSPICIOUS OF ANY
PHONE CALL.
>> IF THE IRS EVER NEEDED TO
REACH YOU, THEY WOULD SEND YOU
INFORMATION IN WRITING THROUGH
THE MAIL.
WOULD NOT FIRST CALL YOU AND
THREATEN OR HARASS YOU.
>> Reporter: THEY SAY YOU SHOULD
JUST HANG UP AND IF YOU WANT,
CONTACT THE IRS DIRECTLY.
>> Darren: AND TO TALK MORE
ABOUT THESE SCAMS, I'M JOINED
NOW BY LAUREN JANDL OF THE
VERMONT CONSUMER ASSISTANCE
PROGRAM.
THANK YOU FOR BEING HERE.
>> Jandl: THANK YOU FOR HAVING
ME, DARREN.
>> Darren: LET'S TALK ABOUT HOW
CONVINCING ARE THESE CALLS?
>> Jandl: THESE CALLS ARE VERY
CONVINCING.
WHENEVER I TALK WITH FOLKS
WITHIN THE CONSUMER ASSISTANCE
PROGRAM ABOUT THESE SCAM CALLS,
I ALWAYS TELL THEM THAT THESE
PEOPLE ARE EXPERTS IN MAKING YOU
SYMPATHY THAT THEY REALLY ARE
THE -- THINK THAT THEY REALLY
ARE THE IRS WHEN IN FACT,
THEY'RE NOT.
THEY'RE SCAMMERS AND SHE CAN BE
VERY SLICK AND CONVINCING.
>> Darren: WHEN YOU HEAR ABOUT
THE SCAMS, YOU HEAR ABOUT THE
ELDERLY FALLING FOR THIS KIND OF
THING.
ARE YOUNGER PEOPLE FALLING FOR
THIS AS WELL?
>> Jandl: WE'RE OFTEN FINDING
THAT YOUNG PEOPLE MAY NOT KNOW
THAT THE IRS WOULD NOT FIRST
CALL YOU ABOUT AN ISSUE WITH
YOUR TAXES, SO WE ARE FINDING
THAT YOUNG PEOPLE WHO MAY NOT BE
FAMILIAR WITH THE SYSTEM ARE
ALSO FALLING VICTIM TO THIS AS
WELL.
>> Darren: AND WHAT DO YOU DO?
WHAT IF YOU HAVE GIVEN OUT YOUR
INFORMATION AND THEN YOU SAY,
WAIT A MINUTE, I REMEMBER
HEARING THAT STORY ON CHANNEL 3
NEWS AND I SHOULDN'T HAVE DONE
THAT.
>> WE RECOMMEND IF YOU'VE GIVEN
OUT SENSITIVE PERSONAL
INFORMATION LIKE YOUR SOCIAL
SECURITY NUMBER, YOU NECESSARILY
FILE A POLICE REPORT FOR
IDENTITY THEFT AND THEN CHECK
YOUR CREDIT REPORT TO SEE IF
YOUR INFORMATION HAS BEEN USED
TO OPEN UP ANY CREDIT CARDS OR
TAKE OUT LOANS WITH YOUR
INFORMATION WITHOUT YOUR
KNOWLEDGE.
IF SO, YOU CAN DISPUTE THOSE
DIRECTLY WITH THE CREDIT BUREAU
AND ALSO ISSUE A FRAUD ALERT OR
CREDIT FREEZE SO YOU CAN PROTECT
YOUR INFORMATION MOVING FORWARD.
I ALSO ALWAYS TELL FOLKS IF YOU
HAVE THIS SITUATION, IF YOU'RE
CONCERNED IT MIGHT BE A REAL
CALL, IF YOU CONCERNED, YOU
DON'T KNOW IF IT'S A SCAM,
ALWAYS FEEL FREE TO CALL OUR
OFFICE, THE CONSUMER ASSISTANCE
PROGRAM.
WE'LL TALK YOU THROUGH THE
SITUATION AND GIVE YOU THE NEXT
STEPS.
>> Darren: EXPLAIN TO FOLKS WHAT
THE PROBLEM IS IF SOMEBODY GETS
THEIR HANDS ON THIS INFORMATION.
WHAT COULD THIS MEAN FOR
CONSUMERS?
>> Jandl: IF SOMEONE HAS ACCESS
TO YOUR INFORMATION LIKE YOUR
SOCIAL SECURITY NUMBER, THAT
COULD MEAN THEY COULD
POTENTIALLY FILE FALSE TAX
RETURNS USING YOUR INFORMATION
IN THE FUTURE.
THEY COULD ALSO USE YOUR SOCIAL
SECURITY NUMBER TO OPEN UP
CREDIT CARDS, TAKE OUT LOANS,
ESSENTIALLY PRETEND TO BE YOU
AND CAUSE FINANCIAL HARM.
>> Darren: I WANT TO SWITCH
GEARS FOR JUST A MINUTE TO TALK
ABOUT PAYING FOR SERVICES THAT
YOU DIDN'T GET.
A WILLISTON MEDICAL SPA SUDDENLY
SHUT DOWN, LEAVING CUSTOMERS
CONCERNED FOR THEIR CASH AND
EX-EMPLOYEES UNPAID.
TYLER DUMONT TALKED TO MD
COSMETICS PATIENTS AND FOUND OUT
SOME DIDN'T KNOW THE BUSINESS
CLOSED UNTIL HE TOLD THEM.
>> Reporter: CUSTOMERS OF MD
COSMETICS SPA IN WILLISTON WERE
SURPRISED TO FIND THE DOORS
LOCKED WEDNESDAY.
A TAPED SIGN READS THE OFFICE IS
NOW CLOSED UNTIL FURTHER NOTICE.
THE SUDDEN SHUTDOWN COMES ABOUT
A WEEK AFTER THE SPA ADVERTISED
SERVICE SPECIALS ONLINE, BUT NOW
THEIR WEBSITE AND FACEBOOK PAGE
HAVE ALSO BEEN TAKEN DOWN.
>> THE BUSINESS WAS -- OUR
CLINICS WERE FULL AND EVERYBODY
SEEMED TO BE HAPPY.
>> Reporter: DR. COLLEEN PARKER
USED TO BE THE MEDICAL DIRECTOR
AT THE SPA, BUT RESIGNED IN JULY
FOLLOWING WHAT SHE CALLS WARNING
SIGNS DISPLAYED BY HER EX-BOSS
ERIN JEWELL.
>> SHE WAS BOUNCING A COUPLE OF
PAY CHECKS AND I WAS EXPLAIN
THAT IT WAS A PROBLEM WITH THE
BANK.
>> Reporter: BUT DESPITE
APPARENTLY FINANCIAL PROBLEMS,
PARKER SAYS JEWELL SEEMED TO BE
DOING QUITE QUELL.
>> LOTS OF PLANE TICKETS, LOTS
OF VACATIONS.
SHE BROUGHT A BRAND-NEW BMW X-5
HYBRID.
SHE HAD REALLY NICE JEWELRY.
>> Reporter: THE SPA OFFERED
COSMETIC SERVICES LIKE BOTOX,
LAYS YIR HAIR REMOVAL AND
MAKE-UP.
PARKER SAYS PATIENTS OFTEN
BOUGHT EXPENSIVE PACKAGE DEALS
IN ADVANCE AND NOW AFTER THE
CLOSURE, THERE IS CONCERN THE
PREPAID SERVICES WON'T BE
REFUNDS.
WHAT WARNING DID CUSTOMERS GET?
>> I DON'T THINK THEY GOT ANY
WARNING.
>> THIS IS MY ACTUAL FIRST
PROCEDURE I WAS GETTING DONE.
>> Reporter: THIS PATIENT IS ONE
OF THOSE CONCERNED CUSTOMERS.
SHE BOUGHT $550 WORTH OF
SERVICES DURING THE SPECIAL,
CREDIT SHE PLANNED TO USE IN THE
COMING WEEKS.
HOW MUCH DID YOU USE?
>> I USED ZERO.
>> Reporter: WE TRIED TO FIND
COSMETICS DEALER ERIN JEWELL AT
HER HOME.
>> WHAT DO YOU NEED?
>> WE'RE DOING A STORY ON HER
BUSINESS AND WE WANT TO SPEAK
WITH HER.
>> GOOD LUCK.
>> Reporter: THE MAN WHO
IDENTIFIED HIMSELF AS HER
LANDLORD SAID SHE WASN'T THERE
AND GOT AGGRESSIVE WITH THE
CHANNEL 3 PHOTOGRAPHER.
>> DO NOT TOUCH THE CAMERA.
>> Reporter: WE LATER CAUGHT UP
WITH JEWELL THROUGH A
NEIGHBORING BUSINESS OWNERS CELL
PHONE.
CAN YOU TELL US WHY YOU CLOSED?
>> I HAVE NO COMMENT AT THIS
TIME UNDER MY LAWYER'S ADVICE.
>> Reporter: WELL, YOU OWE A LOT
OF PEOPLE MONEY FROM WHAT WE'VE
HEARD.
CAN YOU EXPLAIN WHAT HAPPENED?
>> I DON'T KNOW HOW SHE CAN GET
AWAY WITH IT.
I DON'T KNOW HOW YOU CAN RUN A
BUSINESS, TAKE PEOPLE'S MONEY IN
EXCHANGE FOR FUTURE SERVICES,
AND THEN LEAVE.
>> Darren: SO SEVEN WRITTEN
CONSUMER COMPLAINTS FILED
AGAINST MD COSMETICS BEFORE OUR
STORY, 24 FILED AFTER OUR STORY
AIRED, SO 31 IN TOTAL.
WHAT IF YOU PURCHASED SERVICES
OR GIFT CARDS OR GIFT
CERTIFICATES AND THEN YOU DON'T
GET WHAT YOU PAID FOR?
>> Jandl: YEAH, SO WE RECOGNIZE
THESE SITUATIONS CAN BE TOUGH
FOR CONSUMERS.
THE FIRST STEP WE RECOMMEND IS
TO FILE A COMPLAINT WITH OUR
OFFICE.
WE PROVIDE AN INFORMAL COMPLAINT
MEDIATION SERVICE AND SO FOLKS
THAT HAVE FOUND THEMSELVES IN A
SITUATION WHERE THEY MAY HAVE
PREPAID FOR SERVICES AND HAVEN'T
BEEN ABLE TO COLLECT CAN FILE A
COMPLAINT IN WRITING WITH OUR
OFFICE.
WE WILL THEN REACH OUT TO THE
BUSINESS TO TRY TO GET SOME TYPE
OF RESPONSE.
ANOTHER OPTION IS THAT PEOPLE
HAVE PREPAID USING A CREDIT CARD
OR A DEBIT CARD, THEY CAN ALSO
CONTACT THEIR BANK OR THEIR
CREDIT CARD COMPANY SO DISCUSS
ANY OPTIONS THEY MIGHT HAVE TO
POSSIBLY DISPUTE THE CHARGES.
>> Darren: IS IT DIFFICULT TO
GET YOUR MONEY BACK IF YOU'RE IN
THIS KIND OF SITUATION?
>> Jandl: IT CAN BE IN SOME
SITUATIONS, BUT CERTAINLY OUR
OFFICE, WE DO OUR BEST TO TRY TO
HELP VERMONTERS GET RESOLUTIONS
IN THESE TYPES OF SITUATIONS, SO
AGAIN, IF FOLKS WANT TO FILE
COMPLAINTS WITH OUR OFFICE, THEY
CAN DO SO AND WE'LL REACH OUT ON
THEIR BEHALF.
>> Darren: ALL RIGHT, LAUREN
JANDL, THANK YOU SO MUCH.
WE APPRECIATE YOUR TIME AND
EXPERTISE.
>> Jandl: YES, THANK YOU SO
MUCH.
>> Darren: WE'LL HAVE YOU BACK,
I'M SURE.
THANK YOU ALL FOR WATCHING.
THE NEWS CONTINUES NEXT ON THE
WEEKEND RIGHT HERE ON CHANNEL 3.
TAKE CARE, EVERYBODY.
WE'LL SEE YOU SOON.
HAVE A GOOD DAY.
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