New resource for insurance complaints - WCAX.COM Local Vermont News, Weather and Sports-

New resource for insurance complaints

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Vermonters with insurance complaints or questions have a new resource.

The Department of Financial Regulation launched an online system for filing complaints that also allows consumers to upload documents and photos to support their case and to track their complaint online.

Staff can reply electronically to most of those questions, which speeds up response time.

Until now, cases were handled only by phone, fax and regular mail.

You can find more information here: www.dfr.vermont.gov

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