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Vt. FairPoint president talks improvements, future - WCAX.COM Local Vermont News, Weather and Sports-

Vt. FairPoint president talks improvements, future

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BURLINGTON, Vt. -

The president of FairPoint Communications is stepping down in August. Mike Smith made the announcement in an email saying the company has seen a complete turnaround.

Smith has run the communications company here for about 3 1/2 years, helping rebuild its reputation after problems with bad billing practices and poor customer service.

Find out how he did it and what he's doing next.

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FairPoint president honored with Pure Vermont Award

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