Health care is confusing. So is insurance. And now we are changing how the rules for health care insurance in Vermont. Even if Vermont Health Connect never experienced a single technological glitch, this is a whole new world and forces people to make choices they've never faced before. But there is help. They're called navigators and they can walk businesses owners, employees, and the uninsured step-by-step through the decision making process. But the navigators have had trouble navigating the system, too.
The Vermont Chamber of Commerce is one those navigators. Betsy Bishop is president of the Chamber.