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Temporary website glitch frustrates Vermonters trying to schedule vaccinations

Published: Mar. 24, 2021 at 10:33 PM EDT|Updated: Mar. 25, 2021 at 3:18 PM EDT
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MONTPELIER, Vt. (WCAX) - Glitches in the state health department’s vaccine registration site frustrated many Vermonters Thursday morning.

Vermonters 60 and older could start signing up to receive the COVID-19 vaccine Thursday morning. But many who tried in the first 45 minutes of the website coming online couldn’t register for vaccines, only tests.

State leaders say they mistakenly tested the website Tuesday night using incorrect settings, meaning Vermonters 60 and older couldn’t sign up for vaccines, only tests.

“The whole thing took about 45 minutes, it’s unfortunate. But fortunately, it was a human error instead of a systems error; our systems have been working very well for us,” said John Quinn, the secretary of the Agency of Digital Services.

The health department is reaching out to everyone who had a test mistakenly scheduled to get them a vaccination appointment.

The next age band-- 50 and up-- opens on March 29.

Click here to make an appointment or you can call 855-722-7878.

In the Health Department system, you will be asked to create an account and then will be able to make your appointment.

If you prefer to make your COVID-19 vaccine appointment through a participating pharmacy, you can click one of these links here; Kinney Drugs , CVS and Walgreens.

Vaccination sites are available around the state, and people can choose a nearby location when making their appointment.

Vermont health officials as of Thursday say that 33.2% of the population have received at least one dose of the vaccine.

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