On Thursday, October 24th, WCAX upgraded to a new, more efficient and higher-quality transmitter signal. This change affects anyone who receives our signal with an over-the-air TV antenna. If you receive WCAX over the air using an antenna, you will be required to re‐scan your TV’s channel receiver in order to find us.
The old transmitter signal for WCAX, Movies!, Start TV, and ION TV programming was shut off on Thursday, October 24th, and you can not watch the stations on the new signal until this simple re‐scan is performed.
If you receive WCAX on cable or satellite, you are NOT affected.
For questions regarding the rescan, we have set up a "Rescan Helpline," to help answer questions or assist viewers in performing the one-time rescan.
Rescan Helpline: 802-652-6410
Monday - Friday: 10am - 7pm
FREQUENTLY ASKED QUESTIONS
How do I rescan my TV?
To perform a re-scan of your television receiver, use your remote control to access your TV’s menu screen. You should be able to find a setting like: “Scan for channels,” or “Channel search.” When you select that and press Enter, your TV will automatically search the airwaves and update your TV’s channel listing. When this is complete, you will once again have access to WCAX, Movies!, Start TV, and ION programming.
For most TVs, performing a re-scan includes these simple steps:
- Use your remote to access the MENU system on your television.
- While on the TV (or TUNER) input, select the ANTENNA setting (if applicable).
- Find the option labeled "Scan for channels," "Channel search," or something similar, and select that with your remote.
- Your TV will automatically search the airwaves for all available local channels.
Once this re‐scan is complete, you should be able to access WCAX, Movies!, Start TV, and ION TV programming as usual.
My TV doesn’t have that, what should I do?
You may want to perform a Google search for your specific TV brand or refer to your TV's user manual for a step‐by‐step guide.
How soon will my channels reset?
It varies from TV to TV, but the re-scan should take only a few minutes and your new channels should show up right away.