State working to straighten out Vermont unemployment woes

Published: Apr. 13, 2020 at 4:05 PM EDT
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Unemployment claims are starting to level off in Vermont. However, Labor Commissioner Michael Harrington says it's too early to tell if the new alphabetical system-- where people file by last name on different days-- is working yet.

People with last names that start with A-E file online Mondays, F-L on Tuesdays, M-R on Wednesdays, S-Z on Thursdays, and Friday is open to all.

If you're calling in your claim, the number is 1-800-983-2300.

There was a system outage on Sunday that told people trying to file there was a problem with their Social Security numbers. The commissioner says that has been fixed, but we continue to hear from a number of Vermonters who say they're still having trouble getting through.

The Department of Labor is hosting two virtual town halls on Tuesday to discuss unemployment.

The first starts at 8:30 a.m. Staff will provide an overview of the top questions about making claims as well as give updates and tips.

Then from 2 p.m. until 3 p.m., labor staff will hold a virtual town hall to help employers with unemployment.

There will be two more sessions on Thursday.

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